Royal Mail, Plympton

3 Reviews
Royal Mail
PL7 2DR Plympton
Devon England
*This location is permanently closed. Please select a nearby branch.

Nearby stores

  1. Royal Mail
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  4. Royal Mail
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  5. Royal Mail
    5.29 mi
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more than 6 months ago

Sent book in post to bristol first class post last Monday but has not been delivered and its now saturday. Tried ringing but didn't get to speak to anyone just press 1, press 2, press 1 etc etc. Then decided to hang up. Book was a reward for my nephew for getting all his spellings at school correct. We are disappointed by your service.

more than 6 months ago

I have never been so angry at the complete and utter lack of customer service I have experienced at trying to get through to a so called customer service, after waiting 25 minutes and still not being able to speak to a real person I hung up, if Royal Mail expect their customers to hang on a phone for so long then they should make it a free call service, I only wanted to receive information on a parcel I have to pay vat on but waiting on the line for this amount of time has cost me more money so Royal Mail you get zero stars for a complete and utter useless customer service.

more than 6 months ago

Why can't I speak to someone regarding a missing parcel?

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